“If the person you are talking to doesn't appear to be listening, be patient. It may simply be that he has a small piece of fluff in his ear.”
Winnie the Pooh
“If the person you are talking to doesn't appear to be listening, be patient. It may simply be that he has a small piece of fluff in his ear.”
I'm not sure I agree with that… And not because I am naturally impatient: I am, but I've learnt to behave myself in a business environment.
Of course everyone should be polite and professional at all times, no matter what the person you are interacting with does (or does not): so I'm not suggesting to yell “Hey, listen to me or I'm going to walk away!!!” to your boss :)
However, my opinion (a reflection of my experience, perhaps) is that failing to listen is a very dangerous habit, whose detrimental effects on work environments and business in general is widely underestimated.
I'm not talking about being distracted (it can happen even to the best among us) or occasionally stubborn: everyone has heart-felt topics they are very firm about. The problem is with those people who never seem to hear opinions different to theirs and only talk via announcements and statements.
I think that kind of behaviour is actually as reprehensible as being directly offensive or aggressive: in the end it results in wasted time and effort for everyone involved.
Wait: this is actually turning into quite a long topic :) I'm going to think about it some more and then make an actual blog post out of this! You can find it here: http://dtassinari.posterous.com/all-i-ask-is-th...
(P.S. The option to log in to twitter to comment is really cool! Cheers!)